About Us

Myeluxury.com brings to you high quality bridal gowns that allow you to shop from all over the world. Myeluxury.com has worked hard to put together a website that gives you clear detailed pictures with a thorough description of each Custom-made bridal gown. We want your bridal experience to be relaxing and enjoyable!

We hope can establish a long-term business relationship with you and with our most honest, we are completely dedicated to your total satisfaction. If you have any suggestions or questions,Please feel free to contact us anytime, and as often as you would like to ensure that you feel 100% comfortable with your purchase.

Our staff at Myeluxury.com does all of the work for you in custom-made bridal gowns straight from the high-end retailers in China. We then pass incredible savings on to YOU! We aim to provide our customers with high quality wedding dress in very low price.Timely delivery and satisfactory services are guaranteed. Enjoying the reputation of good quality, unique styles and varied patterns.

Shanghai China.

Any questions or comments. Please feel free to contact us at:
service@myeluxury.com

Payment Options

We accept:
Western Union. MoneyGram. Wire Transfer

Western Union. MoneyGram. Wire Transfer

When you placed the order online. We will provide the payment informations to you. We will provide you with your total, and shipping cost.

Shipping Options

Our preferred carrier is EMS, USPS and Dhl are used for deliveries to areas.

Delivery within 3-7 business days

Packages are only shipped Monday — Saturday. excluding Holidays.

Shipment confirmation with tracking number provided via email

Most orders ship within 24-48 hours.

You will receive an e-mail containing the shipment tracking number when your new order is shipped.

We Ship To:
Australia	Canada	United Kingdom
Japan	Hongkong	U.S.A
Singapore	South Korea	New Zealand

Whatever information you need, we are pleased to assist you. But, before you submit any queries, please read on our

 Frequently Asked Questions

Q: Are All Prices On website with shipping cost?
                                                                                                                                                                                                A: All prices on website are without shipping cost.

Q: Who is your shipper?                                                                                                                                    

A: All products will be shipped via Express Mail - EMS, USPS, TNT or DHL

Q: Can I Track The Shipping Progress Of My Order?
                                                                                                                                                                                              A: Yes, once your order has been dispatched from our warehouse division, you will receive an email containing details of your delivery tracking reference number

Q: How Can I Pay My Order? What type of payment do you accept?                                                                  

A: We accept: Western Union. MoneyGram. Wire Transfer

*10% Discount for your order if you use this below payment option.
Western Union. MoneyGram. Wire Transfer

Q: How long does it take, before I can receive my order?                                                                                      

A: Provided everything is in stock, we can ship your order in less than 3 days, upon the receipt of your payment; Shipping takes 5-7 days. A confirmation and the tracking number will be sent to you via e-mail or phone as soon as the shipment is dispatched. Should there be something that’s out of stock; we will take a maximum period of 1 week time to produce the missing ones for you. If it still can’t be produced after the given timeframe (1 week), a notification will be sent to you requesting for alternative solution. 

Q: What if the products I need is not available?                                                                                                

A: If the items you need are not posted on our website, you can submit an enquiry to our sales team at service@myeluxury.com or myeluxury@gmail.com. To facilitate your inquiry, please kindly send us the model name which is identical to the original item(s), if possible; please send us the picture of the items you wish to enquire. We promise it will never be revealed to any third party.

Q: Do you offer catalog?

A: We do not provide a print catalog. Our online product list is the only catalog though some of the products are not listed.

Q: Do You Ship To International Customers?

A: Yes we do!

Q: Is There Any Other Why I Can Have My Order Sent To An Alternative Delivery Address?
                                                                                                                                                                                                A: Yes, if you make your payment via bank transfer we can then send your order to an alternative delivery address. If you wish to make your payment via bank transfer please email us at service@myeluxury.comfor further details.

Q: What Is Your Returns Policy?
                                                                                                                                                                                                  A:

All sales are final and cannot be cancelled 24 hours after your purchase. Due to all the dresses on MyEluxury.com are all custom-made according to the customers measurements, we cannot accommodate exchanges or refunds under any circumstances. Please be sure of the style, size, color, and any other specifications before submitting your order.

If you have any problems with your order please Contact Our Staff who will give you reasonable suggestions.

Cause the dresses on MyEluxury.com you ordered are all tailored according to your measurement. We can not arrange return and refund to the customers, unless obvious quality problem with the dress you order you can return the dress for refund.If you have such problems, please feel free to Contact with us.

 Please note - The postage & packaging will not be refunded

Q: I’ve read everything in your FAQ, and still can’t find an answer to my question.              

A: It’s very simple, please go to the CONTACT US page and write us and you’ll get your question answered within 24 hours.