Shipping Policy

We ship most orders in 4-7 business days. Some items require a longer ship-out time as noted in our Shipping & Delivery Exceptions below.

We use all the major mail carriers to ship orders including China EMS, China Postal Service ,UPS,DHL,FEDEX and United States Postal Service. Unfortunately, customers are unable to specify the carrier of their choice.

Return Policy

All sales are final and cannot be cancelled 24 hours after your purchase. Due to all the dresses on MyEluxury.com are all custom-made according to the customers measurements, we cannot accommodate exchanges or refunds under any circumstances. Please be sure of the style, size, color, and any other specifications before submitting your order.

If you have any problems with your order please Contact Our Staff who will give you reasonable suggestions.

Cause the dresses on MyEluxury.com you ordered are all tailored according to your measurement. We can not arrange return and refund to the customers, unless obvious quality problem with the dress you order you can return the dress for refund.If you have such problems, please feel free to Contact with us.